At SOS Data Recovery, we generally distinguish two main categories of problems that can occur on a NAS/SAN. The first category concerns software issues, which are related to configuration errors, software failures, or compatibility issues. These software problems can result in data access loss, file corruption, or read/write errors. In such cases, our team of data recovery experts utilizes specialized techniques to analyze and resolve the software problems, in order to restore access to your data as quickly as possible.
The second category of problems relates to physical issues, which are typically associated with physical failures of hard drives, RAID controllers, power supplies, or other hardware components. These problems can be caused by shocks, power surges, mechanical wear, or other factors. When it comes to hardware problems, our team has the necessary equipment and facilities to perform the required repairs in a controlled and safe environment.
If you did one of the following :
... the problem is certainly a software problem.
We make a security copy on a temporary hard disc. We analyse this copy, in order to extract your data, and send it back to you on a new device.
Your NAS / SAN got through :
or your device :
... the problem is certainly a hardware problem.
If necessary, we'll open your device in a clean room. We repair it and make a security copy on a temporary hard disc. We analyse this copy, in order to extract your data, and send it back to you on a new device.
Whatever problem you encounter with your NAS/SAN, we are here to help. Our experienced team is available to answer all your questions, assess your situation, and provide you with the best data recovery solutions. Trust us to accompany you in this critical process and offer you a superior quality service.